Help

How can I contact you?
inquiries@pawnique.com or 903-572-0000
How do I measure my pet for a collar?
Measure around their neck, adding 1 inch for comfort.
When can I expect my order to be delivered?
On our web site there is an expected delivery date for each item. Customers will be contacted if any delivery date changes are neccesary.
Do you ship out of the US?
Yes, we ship worldwide.
Does Pawnique sell wholesale?
Pawnique is a retail site only. However, Pawniquely Yours is our wholesale site.
Can I return a pet bed if I order the wrong size?
Unfortunately, the health department does not allow us to exchange or accept any returns on pet bedding.
What forms of payment do you accept?
U.S. issued MasterCard, Visa, Discover, American Express, and check/debit cards (with Visa/MasterCard logo) are accepted. Please note that any and all orders placed using a Non U.S. Bank Issued Credit Card will be cancelled. Credit and debit cards are charged at the time the order is places. We accept money orders, personal or business checks (made payable to Pawnique, Inc.). However, due to substantial banking fees, orders will not begin processing until the check/money order has cleared. Bounced checks will be assessed a $35.00 charge.